Terms of Service
Welcome to Critical Analysis! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our services, you agree to these Terms. If you do not agree, please refrain from using our services.
1. Services Overview
Critical Analysis provides business analysis, process optimization, SaaS implementation, and related consulting services. The specific scope of services will be detailed in project agreements or contracts signed with our clients.
2. User Responsibilities
By using our website or engaging our services, you agree to:
- Provide accurate and complete information when requested.
- Comply with all applicable laws and regulations.
- Use our services and website only for lawful purposes.
- Refrain from attempting to disrupt or compromise our systems.
3. Intellectual Property
All content on this website, including text, images, graphics, and software, is the intellectual property of Critical Analysis or its licensors. You may not copy, distribute, modify, or use any content without our prior written permission.
4. Service Agreements
For consulting and project services:
- Terms specific to a project will be outlined in a separate agreement.
- Payments, deliverables, and timelines will be clearly defined in the agreement.
- Any changes to the scope of work must be agreed upon in writing by both parties.
5. Payment Terms
- Payments for services are due as per the terms specified in project agreements.
- Late payments may incur additional fees or interest as outlined in the agreement.
- All fees are non-refundable unless otherwise stated.
6. Confidentiality
We respect the confidentiality of your information. Both parties agree to keep proprietary information disclosed during the course of a project confidential unless required by law or with prior written consent.
7. Limitation of Liability
Critical Analysis is not liable for:
- Indirect, incidental, or consequential damages arising from the use of our services.
- Losses resulting from inaccuracies or delays caused by third-party service providers.
Our maximum liability is limited to the amount paid for the services rendered.
8. Termination
We reserve the right to terminate or suspend services if:
- The client violates these Terms.
- Payment obligations are not met.
- Continued service becomes unfeasible due to unforeseen circumstances.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites. Accessing third-party websites is at your own risk.
10. Governing Law
These Terms are governed by the laws of United Kingdom. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in 41 Rutter Street, Walsall, West Midlands United Kingdom WS1 4HN.
11. Changes to the Terms
Critical Analysis may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of the revised Terms.
12. Contact Us
If you have questions about these Terms, please contact us:
Email:info@criticalanalysis.co.uk
Phone: +44 7989 987332
Address: 41 Rutter Street, Walsall, West Midlands United Kingdom WS1 4HN