Requirement Gathering & Documentation
Proven ability to elicit, document, and validate user stories and functional requirements, ensuring alignment with business objectives.
Process Design & Optimization
Designing and implementing customer support operating models and streamlined workflows tailored to specific organizational needs.
Data Migration & Integration
Managing complex data migration projects, including transitions to Microsoft Dynamics and integration with core systems.
Agile Project Support
Experienced in Agile methodologies, Scrum facilitation, and working collaboratively with DevOps teams using tools like JIRA.
SaaS Implementation
Expertise in delivering SaaS-based solutions, including Curriculum Management and Student Experience platforms like Courseloop.
marketing rules
Lorem ipsum is simmply free sed qui magni dolores eos qui voluptatem sequi nesciunt eque porro.